TBID contractor contracts for Guest Services and Public Relations
Summary
The Chamber's contract for the visitor center, PR, and grant support is up for renewal with new tiered pricing — but Tier 2's combined cost ($227,500 at the current split) exceeds the roughly $175,000 PCC has after budget cuts. The committee must pick services and possible Tier 3 extras before the May budget draft.
At a glance
- Total mentions
- 4
- Last 30 days
- 0
Last discussed Jun 10, 2026.
Impact analysis
Tier 2 costs about $52,500 more than the ~$175,000 the PCC expects to have, so some services or extras will need to be cut or reprioritized.
Local hotels, restaurants, event organizers, and nonprofits that rely on visitor center referrals and CACP marketing support.
Visitors may notice shorter visitor center hours under the Tier 1 service level.
Mentions & discussions (4)
Promotional Coordinating Committee
The chamber keeps running guest services (with reduced visitor center hours), PR, and grant marketing support under one-year deals with new PCC/TBID cost splits. Members want better reporting on contract deliverables and will reevaluate the $30,000 grant-support contract this year.
Tourism Business Improvement District Board
One-year contracts keep Badger Branding on social media at $10,777, and shift the Chamber's Guest Services and Public Relations contracts to Tier 1 and Tier 2 with new 40/60 and 60/40 TBID-PCC cost splits. The Chamber is also replacing longtime communications director Holly, who moved to Badger Branding.
Tourism Business Improvement District Board
The Chamber presented three tiers of options for next year's Guest Services and Public Relations contracts, but the board made no decision — how much the TBID pays and what services it gets remains open.
Promotional Coordinating Committee
The Chamber's contract for the visitor center, PR, and grant support is up for renewal with new tiered pricing — but Tier 2's combined cost ($227,500 at the current split) exceeds the roughly $175,000 PCC has after budget cuts. The committee must pick services and possible Tier 3 extras before the May budget draft.
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