Waste Management Billing Dispute Raised in Public Comment
Summary
Starting September 1, Waste Management bills residents directly instead of the city — same rates, new bill format, 120-day late-fee grace period, plus August workshops and a weekly help desk at City Hall. Check your first bill carefully.
At a glance
- Total mentions
- 4
- Last 30 days
- 0
Discussed at 1 meeting in the last 60 days; most recently Oct 5, 2026.
Impact analysis
No rate changes; convenience fees apply only to certain payment methods (flat $1.90).
Residents, who get one-stop service requests and more payment options.
Seniors and mobile-home residents may face a learning curve with the new billing system.
Mentions & discussions (3)
City Council (Regular) - Oct 5, 2026
A resident alleged the City Manager modified the Waste Management agreement in September to bill customers in advance rather than in arrears, contrary to the council-approved June resolution, and asked the council to void the change and place the matter on the next agenda.
City Council (Regular) - Jun 15, 2026
Starting September 1, Waste Management bills residents directly instead of the city — same rates, new bill format, 120-day late-fee grace period, plus August workshops and a weekly help desk at City Hall. Check your first bill carefully.
City Council (Regular) - May 4, 2026
Starting September 1, residents will pay Waste Management directly for trash instead of through their city utility bill — no rate change, but a big communication shift. The city promises mailers, workshops, and special outreach to mobile home parks and seniors.
We'll email you when it's on an upcoming agenda and when it's voted on, at most once a day.
The weekly brief for La Verne
What the council decided, in plain English — one email a week.
Free. Unsubscribe with one click any time. We never sell your email.