Permitting Software Could End Paper Permits and 3 A.M. Online Applications
Summary
The city is close to buying the Exela platform to handle permits, inspections and business licenses online. First-year cost is about $85,000 from the Development Impact Fund, with future years at $105,000–$125,500 partly covered by a 10% tech fee. Council stressed making sure residents without computers still get service and asked about third-party inspectors under new state law AB 253.
At a glance
- Total mentions
- 2
- Last 30 days
- 0
Last discussed May 5, 2026.
Impact analysis
Roughly $85,000 the first year and up to about $125,500 per year after, funded by development fees rather than the general fund.
Residents, contractors and businesses get 24/7 online permit applications, faster reviews and better tracking.
Residents without internet access or computer skills may face a transition, though paper applications will still be accepted.
Mentions & discussions (2)
City Council (Regular) - May 5, 2026
A resident described eight years of pushback trying to open a recycling business at 1329 East Main Street, saying other businesses opened without the same ADA and curb requirements. The mayor directed administration to follow up and expedite.
City Council (Regular) - Jan 20, 2026
The city is close to buying the Exela platform to handle permits, inspections and business licenses online. First-year cost is about $85,000 from the Development Impact Fund, with future years at $105,000–$125,500 partly covered by a 10% tech fee. Council stressed making sure residents without computers still get service and asked about third-party inspectors under new state law AB 253.
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